Home Contact
Back to Alte

Privacy Policy — Your Story Kiddo

Your Story Kiddo ("the App") is operated by Alte Limited ("we", "us", "our"), a New Zealand company.

Contact: Get in touch


Summary

Your Story Kiddo is a phonics learning app for children aged 5–7. Parents create and manage all accounts. We collect limited personal information to generate personalised stories and track reading progress. We do not serve ads, do not sell data, and do not allow children to interact with other users.

Key points:


1. Information We Collect

Information provided by parents

Data Purpose
Email address Account creation and authentication
Password Account security (stored as a hash, never in plain text)
Child's first name Story personalisation — the child appears as a character
Friend first names (up to 3) Story personalisation — friends appear as characters
Important people (family terms only) Story personalisation — family members appear in stories
Child's interests (selected from a predefined list) Story personalisation — topics are woven into stories
Books completed (selected from curriculum list) Determining the child's current phonics level

Information generated by the App

Data Purpose
Reading progress Tracking which stories have been read and completed
Phonics concept mastery Tracking which phonics concepts have been practised
Story history Avoiding repetition in future story generation
Story content Storing generated stories for re-reading

Information collected automatically

Data Purpose
Firebase anonymous user ID Identifying anonymous accounts
Firebase authenticated user ID Linking data to parent accounts
Subscription status Managing access to paid features
App crash data Diagnosing and fixing technical issues

We do not collect location data, device contacts, photos, browsing history, advertising identifiers, or any biometric data.


2. How We Use Information

We use the information collected solely for:

We do not use any information for advertising, profiling, behavioural analytics, or any purpose unrelated to the App's educational function.


3. Third-Party Services

We share information with the following third-party services, each for a specific and limited purpose:

Google / Firebase (United States)

OpenRouter (United States)

Anthropic (United States)

RevenueCat (United States)

We do not share data with any advertising networks, data brokers, social media platforms, or analytics services beyond those listed above.


4. AI Story Generation

This section explains how your child's information is used to generate personalised stories.

What happens when you tap "Generate Story"

  1. The App assembles a prompt containing:
    • Your child's first name
    • Friend first names (if provided)
    • Selected interests
    • Current phonics level (sounds, sight words, and patterns to use)
    • Instructions to generate an age-appropriate, phonics-constrained story
  2. This prompt is sent over an encrypted connection (HTTPS) to OpenRouter
  3. OpenRouter forwards the prompt to Anthropic's Claude language model
  4. Claude generates a story and returns it to the App
  5. The story is saved to your account in Firebase for re-reading

Important details


5. International Data Transfers

Your data is transferred to and processed in the United States by the third-party services listed in Section 3. United States privacy protections may differ from those in New Zealand, the United Kingdom, or the European Union.

We rely on the following safeguards:

By creating an account and using the App, you consent to the transfer of data to the United States as described in this policy. If you do not consent, please do not use the App.


6. Data Retention

Data Retention Period
Parent account data Until account deletion is requested
Child profile data Until the child profile or parent account is deleted
Generated stories Until the child profile or parent account is deleted
Reading progress Until the child profile or parent account is deleted
Anonymous account data May be deleted after extended periods of inactivity
AI prompts (at OpenRouter) Not retained (prompt logging disabled)
Subscription records As required by Apple's and RevenueCat's retention policies

When you delete a child profile, all associated stories, reading progress, and personalisation data for that child are permanently deleted from our systems. When you delete your parent account, all child profiles and associated data are permanently deleted.


7. Parental Rights and Controls

As a parent or guardian, you have the right to:

To exercise any of these rights, you may use the in-app settings or contact us. We will respond within 20 working days (as required by the NZ Privacy Act 2020).


8. Parental Consent

All child data in the App is entered by a parent or guardian. By creating a child profile, you confirm that:

  1. You are the parent or legal guardian of the child
  2. You consent to the collection and use of the child's information as described in this policy
  3. You consent to the child's personalisation data (name, friend names, interests) being sent to the AI services described in Section 4 for the purpose of generating stories
  4. You understand that data is transferred to the United States (Section 5)

You may withdraw consent at any time by deleting the child's profile or your account.


9. Data Security

We implement the following security measures:

No system is 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security. If we become aware of a data breach affecting your information, we will notify you as required by applicable law.


10. Anonymous Accounts

The App allows you to try it without creating a full account ("Guest Mode").


11. Children's Privacy Protections

Your Story Kiddo is designed for use by children aged 5–7 under parental supervision.


12. What We Do NOT Do


13. Changes to This Policy

If we make material changes to this privacy policy, we will:

  1. Update the "Last Updated" date at the top of this page
  2. Notify you via the email address associated with your account
  3. Display a notice within the App upon your next use

Material changes will not be applied retroactively. If changes affect how we handle children's data, we will seek renewed parental consent before implementing the changes.


14. Jurisdiction-Specific Rights

New Zealand

Under the Privacy Act 2020, you have the right to access and correct your personal information, and to complain to the Office of the Privacy Commissioner (privacy.org.nz) if you believe your privacy has been breached.

United States (COPPA)

We comply with the Children's Online Privacy Protection Act (COPPA). Parents may review, delete, or refuse further collection of their child's personal information at any time. Contact us to exercise these rights.

United Kingdom and European Union (GDPR)

If you are located in the UK or EU, you have additional rights including the right to data portability, the right to restrict processing, and the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK). Our lawful basis for processing children's data is parental consent (GDPR Article 6(1)(a) and Article 8).

Australia

Under the Australian Privacy Act 1988 and the Privacy (Australian Government Agencies — Governance) APP Code 2017, you have the right to access and correct your personal information, and to complain to the Office of the Australian Information Commissioner (oaic.gov.au).


15. Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle personal information:

Contact us

We aim to respond to all enquiries within 20 working days.